When a person is worried, or anxious, about a problem they may turn to counselling in order to talk about their problem in a safe, supportive, non-judgemental and confidential environment. There are a range of counselling models available. What I find most helpful with clients is Carl Rogers’ Personal Centred Counselling (PCC) model, showing unconditional positive regard, congruence, empathy and being non-judgemental, with its main belief that the client has an innate ability to know what is best for them. Using this model a person may discover their strengths, move toward finding their own answers.